Thousands of Americans Deal With Rogue Movers Every Year—Don’t Let It Happen to You
How to Spot Moving Scams and Choose a Trusted Partner
Each year, thousands of Americans fall victim to moving scams, losing money, precious time, and sometimes even their belongings. At Sandhills Moving and Storage, a Wheaton partner, we move around 30,000 households annually. That level of experience means we’ve seen it all—and we’re committed to making sure our customers don’t become part of those unfortunate statistics.
Whether you’re moving across town or across the country, your relocation should be an exciting experience, not a stressful one. Here’s what you need to know to avoid rogue movers and ensure a safe, smooth transition.
What Is a Rogue Mover?
A rogue mover is a fraudulent company that may provide lowball estimates, demand a large upfront deposit, fail to show up on moving day, or even hold your belongings hostage for additional fees. They often operate without proper licensing, insurance, or oversight.
Step 1: Check the FMCSA Database
Before signing anything, check the Federal Motor Carrier Safety Administration’s website: protectyourmove.gov. This essential government resource allows you to verify a mover’s credentials.
Pro tip: If a moving company doesn’t appear in the FMCSA’s database, they’re not a legitimate interstate mover. Keep in mind that some local agents operate under a national carrier, such as Bekins Van Lines, so the parent company’s name will be listed.
Step 2: Ask About Insurance
Legitimate movers are fully insured. This not only protects your belongings but also signals a company’s commitment to professional standards. Make sure your chosen mover offers coverage like Full (Replacement) Value Protection (FRVP), which ensures you’re fairly compensated if something is lost or damaged. Without FRVP, your items may only be valued at 60 cents per pound—far less than their true worth.
Step 3: Get a Visual Estimate
By law, movers are required to conduct a visual survey of your household goods, either in person or virtually. If a company offers a quote without ever seeing your belongings, it’s a serious red flag.
At Sandhills Moving and Storage, a Wheaton partner, our move managers always take the time to assess your needs, ensuring we provide an accurate and transparent estimate.
Step 4: Know the Rules Around Deposits
Be cautious if a mover requests a deposit up front. If required, it should be a nominal amount, not a third or half of your total moving costs. Always ensure that the payment is made directly to the moving company, not to an unknown third party.
Step 5: Understand Your Rights
As a Sandhills Moving and Storage, a Wheaton partner, customer, you’ll receive essential documents from the FMCSA like “Your Rights and Responsibilities When You Move” and “Ready to Move.” We also make these resources available on our homepage because informed customers make better decisions, and we’re here to empower you every step of the way.
Step 6: Ask Questions—Lots of Them
Don’t hesitate to ask questions about your estimate, your coverage, or the moving process. A trustworthy moving partner welcomes your curiosity and will take the time to ensure you feel confident and prepared.
Final Tip: Get Multiple Quotes
We always encourage you to get at least two other quotes before making your decision. Conducting thorough research is the best way to avoid scams and make informed choices with confidence.
Your Trusted Partner in Moving
At Sandhills Moving and Storage, a Wheaton partner, we’re more than just movers—we’re your relocation partner. From providing government resources to personalized guidance from our expert move managers, we’re committed to helping you make the most brilliant, safest move possible.
Don’t become another moving scam statistic. Learn more about how to protect yourself from rogue movers by watching this helpful video from Wheaton World Wide Moving, or contact us today to speak with a trusted moving expert and start your stress-free relocation. Choose Sandhills Moving and Storage, a Wheaton partner, and move with confidence.